Maman Poulet | Clucking away crookedly through media, politics and life

Complaints about Psychic Readings Live

July 10th, 2012 · Uncategorized

Those following me on twitter may know I have submitted complaints regarding Psychic Reading Live regarding it’s contravention of the BAI Code (See page 22).

My complaints were submitted online to TV3 directly as per the procedures in place.  I complained regarding specific contraventions on particular nights where presenters presented information as fact and not opinion and where information on health was given to the callers – both of which is in contravention of the code.

TV3 replied to my complaint today.

Dear Ms. Byrne,

Thank you for your complaint dated 22 June 2012.

Psychic Readings Live meets all regulatory requirements for a service of this nature, from  both the broadcasting and telecommunications regulators.  The broadcast is clearly identified as and Entertainment Service at all times and such notification is in accordance with BAI regulation.

As this is the first time a service of this nature has been broadcast in the Republic of Ireland we note that there may have been a few teething problems with the broadcast for the first few nights.  These issues have now been addressed.

TV3 has taken steps to ensure that viewers are aware of the nature of the service.  The information strap clearly sets out the cost per minute and other relevant information relating to the service, including the web address where viewers can read the terms and conditions relating to the broadcast.   The service is for 18+ only and is broadcast late at night so it is evidently for an adult only audience.

Through the information provided during the broadcast and the call as well as on the website, we are making sure that viewers make an informed choice about whether to partake of the service.

 

Kind regards

TV3 Complaints

The complaints I lodged with TV3 were regarding specific issues during broadcast and contraventions by presenters on 22 June and also July 1. 

The response from TV3 does not address the specific complaints about opinions being offered as fact and abuse of vulnerable people and also health advice being offered which is contravention of the code.   As you can see this response does not address the specific complaints made.

In my opinion (!)  I don’t believe all the strapline and website warnings in the world matter one bit when someone is promising to change someone’s luck or future or telling someone as fact what they should do about an important issue in their life.  All on the turn of a card or in fact complete lies being told, making €2.44 per minute and exploiting vulnerable people for the purposes of entertainment.

The complaint process is flawed if the precise moments and incidents one complains about during broadcasts are not being addressed by the broadcaster in their response.

Update

I received a reply to my second complaint today.

Dear Ms Byrne,

Thank you again for your complaint.

Psychic Readings Live meets all regulatory requirements for a service of this nature, from both the broadcasting and telecommunications regulators. The broadcast is clearly identified as an Entertainment Service at all times and this is entirely in line with BAI requirements.

In the broadcast to which you refer, the psychic was writing people’s names on a candle and burning it during the full moon to give them money “energy”. He did not state in no uncertain terms that he would make people rich or claim to be predicting the future.

TV3 has taken steps to ensure that viewers are aware of the nature of the service. The information strap clearly sets out the cost per minute and other relevant information relating to the service, including the web address where viewers can read the terms and conditions relating to the broadcast. The service is for 18+ only and is broadcast late at night so it is evidently for an adult only audience. Any callers who seem to be particularly distressed or vulnerable are provided with the helpline numbers of organisations that may be in a position to assist them after the on-air call.

Kind regards,
TV3 Complaints

 

In very certain terms the presenter on the night stated that he could ‘make you rich’.  I am now referring this complaint to the BAI. 

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Commissioner’s own goal on LGB Gardai in uniform?

June 29th, 2012 · Equality, Homophobia, LGBT

The European Gay Police Association are in Dublin this week holding their 6th  conference.  It is hosted by G Force, the Garda Gay Lesbian and Bisexual employee resource group.

There are over 130 delegates from throughout Europe attending.  They’ve visited Áras and Uachtaráin and been given a reception by President Higgins.  The Minister for Justice and Law Reform Alan Shatter opened the conference and gave a speech of welcome and recognition , including a committment to introduce legislation providing rights for children of civil partners.  The Garda Commissioner made an address of welcome  also.

Academics from DCU have published very interesting research on the experiences of LGB gardai.

The conference is examining concerns of lgb police officers and also policing issues regarding lgb community and people.

All this is excellent.  The Gardai have previously been recognised for their commitment and progress as an employer

However word is about for the past few days that on Saturday at the Dublin Pride march the only delegates not marching in uniform will be from An Garda Siochana.  The Garda Commissioner has opposed it. Many Foreign officers will be proudly marching in full uniform (despite it is said the opposition of the Commissioner).

It is now quite normal in pride celebrations for LGBT police officers to march in uniform – indeed non LGBT officers and Chief Constables have also marched in many UK Pride marches as a message of solidarity to the communities they police.  The EPGA have information on their website on the history of the matter.

I’ve asked the Garda Press Office for comment.  Given the huge good will between the LGBT community and the Garda Siochana which has been built up ofver the last decade and the support that the Garda management have given to lgb officers, the decision to stop LGB Gardai marching in uniform is a massive own goal.  There is still time for Commissioner Callinan to change his mind.   If these Gardai can wear their uniforms in Áras an Uachtaráin why can’t they wear them walking down O’Connell Street?

In his speech at the conference yesterday Commissioner Callinan said

It is important therefore that we recognise that there is a link between our internal culture and treatment of each other in the work place and the quality and nature of the service we provide to the community. Our internal values can transfer to and impact on the way we interact externally.

Quite.

Update:

The Garda Press Office replied

 

Members of An Garda Síochána are generally only permitted to wear uniform while on duty.

However, in recognition of the significance of the hosting of the European Gay Police Association conference in Dublin for the first time, members attending the conference and a reception at Aras an Uachtarain to mark the occasion are doing so in uniform.

So that’s no march then. Don’t expect to see Gardai ever march in uniform in St Patricks Day Parades in NY any more either eh? Ah there’s that pig again flying high.

Update 2:

Roisin Ingle covers this story in today’s Irish Times.

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Government consultation with people with disabilities

June 26th, 2012 · Disability, Equality, Irish Politics, Social Policy

Last week I attended a consultation organised by the National Disability Authority on behalf of Minister for State with responsiblity for Disability and Mental Health, Kathleen Lynch.

 

Your Voice, Your Choice brought together 160 people with disabilities, family members and advocates to discuss a range of issues about Disability in Ireland today. There were small facilitated sessions held throughout the day where questions were discussed and efforts made to have all voices included and supported.  Those attending were there in their own right and not as representatives of any organisation.

The NDA are now holding an online consultation on the issues for those who could not attend.   You can fill in the survey here and contribute to the final report.

The Minister stated that this event was not going to be a one off.  I look forward to reading the report and seeing how it fits into the policy initiatives either already underway or in the programme for government.

 

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Guest Cluck: A Cause for Celebration or a Cause for Concern

June 18th, 2012 · Equality

Niall Crowley writes about the  legislative proposal for the new Human Rights and Equality Commission

Alan Shatter recently published the Heads of a Bill for merging the Equality Authority and the Irish Human Rights Commission into a new body to be called the Human Rights and Equality Commission. The Minister highlighted his commitment to complying ‘unequivocally’ with the Paris Principles established by the UN as a standard for National Human Rights Institutions. Cue celebrations by all concerned!

We could surely expect this commitment to translate into independence and effectiveness for the new body. Cue concern by all those celebrating!

Independence is offered in terms of a new accountability to the Oireachtas. The strategic plans and annual reports of the new body will now be submitted to the Oireachtas although there is no onus to even read them let alone debate them.

The Director of the new body can also now be called to give account for the ‘general administration’ of the Commission to Oireachtas Committees. It is hardly surprising that the Minister’s press release noted that this Oireachtas oversight was of ‘symbolic importance’ in terms of underpinning the independence of the new body.

The Minister will continue to determine the grant payable to the Commission. The Commission will continue to be required to submit estimates of income and expenditure to the Minister in ways that are to be specified by the Minister. Wasn’t this where all the trouble began in the first place in 2008?
Independence and the Paris Principles appear to be further compromised in that there is no explicit statement that a representative of Government cannot be a member of the Commission. When it comes to staffing, the commitment to recruiting its own staff is diminished in that the first director and a significant number of the initial staff will be seconded civil servants.

Effectiveness is not mentioned in the Heads. There is a postive provision that the Commission shall be provided with sufficient resources to ensure that it can carry out each of its functions effectively. However there is no definition of effectively, no independent determination of baseline figures for what might be required, and no protection against arbitrary changes in the budget.

The Minister has been challenged in interviews in relation to the budget to be made available to the new body. His best offer has been that the new body might get to hold onto the savings made from merging the two existing bodies.

In what appears to be a wildly optimistic figure he predicts this will amount to 500,000 euro. This is hardly sufficient given the huge cuts made to the budgets of the existing bodies and the fact that neither body ever had a sufficient budget to carry out all its functions effectively.

So the Paris Principles are the benchmark but the provisions made for independence and effectiveness seem to fall short. There must surely be something to celebrate in this new initiative. Yes – the public sector duty! The Programme for Government had committed that all public bodies would be required to take due note of equality and human rights in carrying out their functions. The Heads now give legal expression to this commitment.

What is it about our political and administrative system? They get their hands on a good idea, promise to implement it and then tear the heart out of it. The Heads make provision for some public bodies to give consideration to equality and human rights in the planning and execution of their policies and actions, in their strategic plans and in their annual reports.

It is made clear that this provision confers no new rights and no cause of action. There are no sanctions for non-compliance. There is no clarification of what ‘give consideration’ might require of the public bodies. In Northern Ireland and Britain the equality legislation makes detailed provisions on what is required to be done by public bodies in this regard.

An explanatory note calms any unsettled public body nerves by stating that all that is involved is obliging a public body to formally consider human rights and equality issues relevant to its work, to set out its consideration of relevant issues in its Strategic Plan, and to report on issues and events in its annual report. This is far from the equality schemes and the equality impact assessment of all policies and plans required in Northern Ireland. The commitment to equivalence of rights in the Belfast Agreement still awaits realization.

The Heads make clear that there is to be no new departure for equality. The focus on equality could now actually be considerably narrowed. The Heads define equality as meaning that all persons are equal in dignity, rights and responsibilities without regard to gender, civil status, family status, sexual orientation, religion or ultimate belief, age, disability, race (including colour, nationality, ethnic or national origin) or membership of the Traveller community.

This is narrower than the understanding of equality that the Equality Authority always applied in its strategic plans. It makes no reference to access to resources, representation, recognition and respect nor to participation in and benefit from the social, economic, political and cultural life of society. It takes no account of diversity and the reality that treatment without regard to diversity can often be discriminatory.

The Heads do make provision for a valuable leveling up of functions and powers between the Irish Human Rights Commission and the Equality Authority. However this is undermined by not addressing the narrow range of equality grounds that can be considered. These should be expanded to include ‘socio-economic status’ and ‘any other status’ and thus allow for coherent action on equality and human rights.

Then the Heads introduce an unhelpful hierarchy in the equality grounds. A specific purpose is given to the Commission to encourage the development of a culture of respect for human rights, equality and intercultural understanding, along with a specific function to promote awareness and understanding of and respect for the multicultural character of Irish society. Interculturalism is a vital element for equality but no more vital than achieving equality for women, people with disabilities, lesbian and gay people, young and old people, carers, lone parents and so many more.

Oh dear it has to be concern rather than celebration!

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Directing astute noises

June 10th, 2012 · Homophobia, Irish Politics, LGBT

Yesterday LGBT Noise held a protest outside the opening of the International Eucharistic Congress in the RDS.

Like it was going to change anything?

The real question that might be asked is if it was a correct and politically astute location and target for a protest? I know there has been a lot of polite silence from many people about yesterday’s events.  I’ve never really been one for polite silence.

In 2012 if the church came anywhere near one of  ‘our’ events to protest we would be horrified and belligerent .  Many of us campaign for freedom of speech and association so that LGBT’s can march and assemble world wide.

While LGBT Noise no doubt will point to the hate preached by the  Catholic Church,  this hatred is preached by some in all religious beliefs.  However the state is the agent of change and has evolved and is in charge of ensuring that legislation is introduced and that people are treated equally.  There are 166 TD’s and their offices are in Kildare Street and throughout the country.  We have gay TD’s – we even have a practising catholic gay TD.  As a ‘movement’, as individuals, voters, families and citizens we have our place at the table. (oops I nearly typed altar…)

This congress is not an event dedicated to homosexuality or curing gays so again I wondered why a protest would be organised pointing fingers at an organisation for being in existence and believing what it does.

I protested the Vatican’s statement against homosexuality in a demonstration outside the Papal Nuncio’s house over twenty years ago. This was a time when the state did not act to protect us. When religious organisations lobbied successfully to have the state discriminate against us.  Many people were shunned by families for their sexuality based on church teaching. That hate was real. My anger was also real, but the focus and thinking moved to looking at citizenship and human rights and enshrining them in the state and its tenets because that was where change could actually happen.  Not in trying to change ‘makey uppey as they go along’ (if devoutly held by some) beliefs.

This was before decriminalisation of homosexuality, equality legislation, civil partnership, anti homophobia campaigns in schools and countless other policy changes which have been introduced by Irish governments and agencies.  Dáil committees now hold hearings where LGBT  organisations are invited to appear and are congratulated for their work. The state finally moved to change much in Irish society. Further change is still required and is promised in terms of protecting LGBT teachers and others employed in organisations with particular ethoses.

The church is also a very very different animal.  A wounded animal.  And a protest on something that won’t change and doesn’t matter outside its events now looks like you are kicking that animal when it’s down or even giving it more attention that it actually deserves.  In fact it lets the state off the hook by not keeping the pressure where it rightly belongs.

The other important thing – the vast majority of Irish people don’t believe or agree with what the church says about homosexuality and are prepared to say so.  We don’t need to be outside Congresses wasting our time – we need to continue to develop our responses to support LGBT people coming out and living happy and healthy lives and calling on the state to help us to do so also.

In fact we need to be lobbying those with real power and threat to our rights infrastructure, the business sector and employers, who want to retract rights protections because they say it costs too much to include diversity in society.  We need to lobby politicians who think that rights are too expensive or not important enough to maintain in a period of  austerity. We need to watch the ‘blame the Troika game’ that is being played.  We also need to call to account people in rights organisations who collude with all sorts of rights being removed and watered down because it suits them to keep their jobs and funding.  Nothing to do with religion at all.

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